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Rideshare companies like Uber have become increasingly popular over the last few years. Requesting a ride is easy on their smart phone app, but what happens when your driver causes, or is part, of an auto accident? Insurance policies are ever-changing as rideshare builds momentum, and some safety concerns are still being worked out. If you've been involved in an accident during your ride from A to B, here are a few tips that will help you deal with both Uber, and the insurance company.
File a Police Report
In most cases, your Uber driver will be the one responsible for filing an accident report with the police, but you might be required to provide your statement of what happened. Some drivers have been known to avoid this step and go straight to the insurance company but every insurance company requires a police report. These reports can also be done online, as long as there are not any serious injuries. The best practice is to file this in person at the time of the accident, and, if necessary, contact one of our rideshare car accident attorneys.
Speak with Witnesses
If you notice any witnesses nearby, ask them to stick around and provide their perspective to the police. You can gather their information if they are not willing to stay put. Be sure to give all of your information as well. The accident may have been minor but it's best to be thorough, especially when Uber is involved.
Speak with Uber
Uber associates will need to hear about the accident from you. There are several ways Uber deals with insurance. UberX drivers have insurance built into their fee but basic drivers do not. In several instances, their rideshare insurance company decided not to cover the driver because there wasn't a passenger in the car at the time, or because the driver was at fault. If that is the circumstance, you will have to deal with the driver's personal insurance.
If you've been injured in an Uber accident in the Orlando area, call Colling Gilbert Wright & Carter today at (407) 712-7300 for a free consultation. Our auto accident attorneys serve clients throughout Florida, including Orlando, and nationwide.